Technology Systems Support

How IT Service Desk Pros Can Support Work From Home

Azunna Anyanwu
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I was recently quoted in a Solarwinds blog post about how IT pros are assisting their organizations adapt to the new remote working realities brought on by the coronavirus. At a high level:

  • Have a longterm strategy
  • Manage the influx of tickets
  • “Be the Solution” and help the organization adapt to the new normal

After reading, sign up for the webcast panel on April 8th when I and a few other IT service leaders discuss this subject further.

Enjoy!

#businesscontinuity #remoteworking #bcp #itops

Additional Insights

Read: Caseware Cloud Migration – Third Time's the Charm
Featured image for: Caseware Cloud Migration – Third Time's the Charm
Technology Systems Support

Caseware Cloud Migration – Third Time's the Charm

Lessons learned from managing Caseware cloud migration projects and how persistence and proper planning lead to success.

Azunna Anyanwu

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