Fractional CIO & CTO

Transition to Managed IT Service (MSP) Improved Service Quality

Led client through transition of IT capability from in-house to outsourced MSP to enable successful sale of company.

Industry
Government Contractors
Company Size
$40M / 250 people
Project Duration
4 months

Challenge

Client was preparing for a sale and requested assistance with addressing due diligence questions and outsourcing their IT function to a Managed Services Provider (MSP).

Approach

  • Developed catalog of IT assets (contracts, systems, devices, etc) and documented IT operating environment (administrative accounts, passwords, etc)
  • Reviewed status of in-flight and planned projects and provided recommendations to management team on prioritization and path to completion
  • Reviewed existing IT contracts and made recommendations on which ones to keep or terminate
  • Responded to due diligence requests for information
  • Led confidential Request for Proposal (RFP) process to identify potential Managed IT vendors
  • Supported client through transition from in-house IT to Managed IT service

Outcome

The client fully transitioned to a Managed IT provider in 30 days from signed agreement and subsequently closed on the sale of the company.

Technologies Involved

  • Office 365
  • Okta
  • Carbonite
  • JIRA
  • Backupify
  • Bitdefender

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“Having worked with Azunna, I can attest to the complete transformation of our IT infrastructure that he orchestrated successfully along with his outstanding team. He was an essential member of our leadership team and I have great respect for his leadership and technical abilities.”
Larry D.Managing Partner, Top 100 Accounting Firm

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