Coached Technology Leaders and Identified Team Capability Gaps
Assessed team member capabilities and developed mitigation plan for capability and staffing gaps.
- Industry
- Accounting & Consulting
- Company Size
- $26M / 130 employees
- Project Duration
- 5 months
Challenge
Client had a small internal IT team with 2 managers that had been in place forever and had been unsuccessful in leading change management and adoption activities related to new technologies.
Approach
- Coached and managed IT personnel (including weekly 1:1 meeting with managers)
- Assisted IT team members with recommendations and support related to IT projects, issues, risks
- Developed assessment of team member capabilities and gaps
- Recommended best practices to enhance IT operational delivery
- Provided recommendations and advised the CEO/COO on active technology priorities, projects, and risks
Outcome
- Client made difficult decision to replace some team members to enhance their operational capability.
- Recommended client implement a technology steering committee to assist with identifying and prioritizing initiatives that would move the organization forward.